Term & Conditions

How does the membership system work?

Each member will be given a number of Credit Units depending on the membership package requested.
Credit Units will be deducted from each member's account for every search, depending on the type of search. The number of Credit Units for each type of search shall be amended as needed, at the sole discretion of eCML and without notice. However, for members who joined before the amendment(s), credit unit deductions will be made based on the old scale for ONE month after the amendment(s).
The credit units of Company or Land search must be prepaid and cannot be deducted from the member's account for court searches.
A tally of used and remaining number of Credit Units will be shown at the end of each transaction so members can decide if they wish to acquire more Credit Units.
All Credit Units have to be acquired before any searches can be made.
All Credit Units can be used solely for conducting searches on creditcheck.com.hk and cannot be used for any other purpose.
Credit Units are non-refundable and cannot be converted into cash. Unused Credit Units can be credited to the following month for usage.
Validity of credit units is Three (3) months.
 
How can members check their balance of credit units?
 
We provide all members with an automatic counter to tally the Credit Units on their accounts.
Each check done by a client counts as one transaction and the relevant number of credit units will be deducted from the client's account. Once all credit units are used up, a client can request more credit units for which we will levy a charge. Without credit units, a client cannot make any further checks.

Enquiry/Dispute

If you have an enquiry or wish to dispute any matter regarding your membership and/or your credit unit account with us, please send an email to inquiry@creditcheck.com.hk Or Call us on (852) 2187-2881